Forum Discussion
Resolver IIIUsage metrics are blank
I'm have a different but related issue.
I have Power BI Pro (Purchased in late August) and am a workspace admin at my organization.
I created two reports using usage metrics for the entire workspace: one dashboard usage and one report usage. These are custom reports, and I created the reports in early September.
Checking them now, they haven't updated since September 7th.
I tried generating a new report from thinking the issue might be with my custom reports, but still, only data up to September 7th.
Even generating the report as a different user who is also an admin in the workspace does not work
Resolver I@@mwe, how did you create your custom report? Is this dataset exposed somewhere or are you using the audit logs?
hymieho I followed the steps in this article:
https://powerbi.microsoft.com/en-us/documentation/powerbi-service-usage-metrics/
Generating a report on the service, saving it, and then editing the report.
Just an update here. My organizatoin is a pro subscriber, so I reached out to the MS service team.
They were able to get my usage metrics back up and running. I didn't change anything about how my reports were set up, so I assume the issue was on Power BI's side. I am missing data for a chunk of time in early October, but otherwise, everything is working and updating now.