Power BI Service - unable to load RLS Roles

[Anonymous]

We have a report with RLS configured. All of a suddent the role asisgnment page has stopped working. There is no error but whenever we select "security" of the dataset it show "Loading Roles..." for a few minutes and does nothing and then comes back the ontent listng page! Any ideas anyone? By the way we had some external users assigned RLS access to the report. Thank for sharing your views.

[Anonymous]

Thanks everyone. Microsoft Power Bi support has now applied a patch that has resoved our issue.

[phileastman]

We've got the same issue. Contacted support who advised to delete and republish the report, which fixed the issue for 24 hours but now doing the same thing again.

[Anonymous]

Thanks. If we republish the same pbix file into a different workspace or same workspace but with a different name then it works fine. We have now logged a ticket with Microsoft.

[v-zhangti]

Hi, @Anonymous 

Can you tell me about the progress of your support ticket? Have you solved your problem? You can share your solution and help others find the answer.

Best Regards

[GilbertQ · Accepted solution]

Hi @Anonymous 

If you still cannot access the Roles, I would if possible re-upload the PBIX file with the latest version of PBI Desktop.

If that still fails and it does not work I would then log a support request: https://powerbi.microsoft.com/en-us/support/pro/