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tomhopewell
Frequent Visitor

Email Subscriptions Not Sending

No subscriptions have been working for us for around 16 hours now. I have tried to "Run Now" and still nothing. I have tried to set up new subscriptions and nothing. I have tried to set up new reports with new subscriptions and again nothing. We are all on PPU licenses. My IT team have said no email from no-reply@microsoft... has reached the server or in any queue. Can someone help?

1 ACCEPTED SOLUTION
DataSupportTeam
Regular Visitor

I think it's fixed. I've received subscription twice .

View solution in original post

6 REPLIES 6
DataSupportTeam
Regular Visitor

I think it's fixed. I've received subscription twice .

DataSupportTeam
Regular Visitor

I've created a ticket to Microsoft to look into this issue. I recommend all those affected to do the same.

 

sgallo
Advocate III
Advocate III

Same issue here as well

DataSupportTeam
Regular Visitor

We are facing the same issue. 

MrBI
Regular Visitor

Same issue here 20 hours without any emails being received.  Data refreshing OK, subscriptions are running, but no emails are received. 

 

PPU License

Peterdstraw
Frequent Visitor

We are also experiencing this problem today. We're on pro licences.

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