Email Subscriptions Not Sending

[tomhopewell]

No subscriptions have been working for us for around 16 hours now. I have tried to "Run Now" and still nothing. I have tried to set up new subscriptions and nothing. I have tried to set up new reports with new subscriptions and again nothing. We are all on PPU licenses. My IT team have said no email from no-reply@microsoft... has reached the server or in any queue. Can someone help?

[DataSupportTeam · Accepted solution]

I think it's fixed. I've received subscription twice .

[DataSupportTeam]

I've created a ticket to Microsoft to look into this issue. I recommend all those affected to do the same.

[sgallo]

Same issue here as well

[DataSupportTeam]

We are facing the same issue. 

[MrBI]

Same issue here 20 hours without any emails being received.  Data refreshing OK, subscriptions are running, but no emails are received. 

PPU License

[Peterdstraw]

We are also experiencing this problem today. We're on pro licences.