Forum Discussion
Email Subscriptions Not Sending
No subscriptions have been working for us for around 16 hours now. I have tried to "Run Now" and still nothing. I have tried to set up new subscriptions and nothing. I have tried to set up new reports with new subscriptions and again nothing. We are all on PPU licenses. My IT team have said no email from no-reply@microsoft... has reached the server or in any queue. Can someone help?
I think it's fixed. I've received subscription twice .
6 Replies
- PeterdstrawFrequent Visitor
We are also experiencing this problem today. We're on pro licences.
- DataSupportTeamRegular Visitor
I've created a ticket to Microsoft to look into this issue. I recommend all those affected to do the same.
- MrBIRegular Visitor
Same issue here 20 hours without any emails being received. Data refreshing OK, subscriptions are running, but no emails are received.
PPU License
- DataSupportTeamRegular Visitor
We are facing the same issue.
- sgalloAdvocate V
Same issue here as well
- DataSupportTeamRegular Visitor
I think it's fixed. I've received subscription twice .