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Laurence73's avatar
Laurence73
New Member
9 years ago
Solved

Cannot install Personal Gateway Windows 10 On-Premises

Hi all I know this is an ongoing issue - installing the gateway generates this error   Cannot start service PBIEgwService on computer   1. Have latest PowerBI installed as of 2/03/2017 2. Have a...
Need Help
  • Laurence73's avatar
    Laurence73
    9 years ago

    Only the personal gateway installation worked and this did not install the service required. I have opened a ticket with MS support and will post a solution if I can.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

It seems like you have just installed Power BI Desktop but not the gateway.

 

1. Download the Gateway from https://powerbi.microsoft.com/en-us/gateway/
    depending on your needs, you have to choose the personal or enterprise gateway

2. Start the installation and follow the whole process

 

Greetings

 

Laurence73's avatar
Laurence73
New Member
9 years ago

Same issue. 

 

1. Rebooted machine

2. Ran your install .exe As Administrator

3. Selected Enterprise install as I need access to Flow

4. Same error. It seems this service is just simply missing

  • Laurence73's avatar
    Laurence73
    New Member
    9 years ago

    Only the personal gateway installation worked and this did not install the service required. I have opened a ticket with MS support and will post a solution if I can.