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rafaelfeo83
Frequent Visitor

The device may not have enough memory power bi - Power BI Mobile on Ipad

We are facing  the  issue below  when we try to load one speficic report on IPad. This report was created in 2019 and there are some device presenting this issue.

There´s no logic cause in some device it´s working fine including Iphones and Ipads too.

Any ideas? Tks

 

rafaelfeo83_1-1629421480828.png

Something went wrong. Your device may not have enough memory to load this report. Contact the report owner about adjusting the report for mobile devices'

30 REPLIES 30

Hello @rafaelfeo83  did you manage to solve this issue? i have exactly the same problem and would apprecite some advice 🙂 

thanks a lot

Anonymous
Not applicable

@rafaelfeo83 same here. I got the same issue in version 25.9. Happens more frequently when you have are connected to 3G when traveling. Still I am able to reproduce it on Wifi connection as well. ping @mshenhav 

@Anonymous Thanks for sharing.

@mshenhav is there any solution to this problem on IOS devices? what is best troubleshooting option?

thanks a lot

Any updates on this? I am experiencing the same thing.  Thank you.

hi,  do you experiance that on IOS or Android device? I had a same thing but only on IOS device. Thanks 

Only in OIS.

Hi, unfortenatley generic tips and tricks will not help. It is not clear why PBI reports opens and runs on much much less powerful mobile device compare to IOS devices. Do you have some specific guidelines for IOS devices? thanks

Yes, some guidelines/suggestions here would be very beneficial.

 

Thank you, 

Hey @milos_petkovic ,

 

Please send contact us through Power BI Mobile Support <mpbisup@microsoft.com>, with the details and PBIX file and the team will try to help.

 

Thanks Maya

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