The device may not have enough memory power bi - Power BI Mobile on Ipad

[rafaelfeo83]

We are facing  the  issue below  when we try to load one speficic report on IPad. This report was created in 2019 and there are some device presenting this issue.

There´s no logic cause in some device it´s working fine including Iphones and Ipads too.

Any ideas? Tks

Something went wrong. Your device may not have enough memory to load this report. Contact the report owner about adjusting the report for mobile devices'

[milos_petkovic]

Hi, unfortenatley generic tips and tricks will not help. It is not clear why PBI reports opens and runs on much much less powerful mobile device compare to IOS devices. Do you have some specific guidelines for IOS devices? thanks

[Mquintero1]

Yes, some guidelines/suggestions here would be very beneficial.

Thank you, 

[mshenhav]

Hey @milos_petkovic ,

Please send contact us through Power BI Mobile Support <mpbisup@microsoft.com>, with the details and PBIX file and the team will try to help.

Thanks Maya