Forum Discussion

Anonymous

Not applicable

8 years ago

Solved

Map Visualization not working on Android

Hi all, We have an issue with Map visual, it works fine on Desktop, Service but when opened in Mobile version Map is not displaying. This happens only on Android (all versions) and on iPhone ...

mshenhav
8 years ago
Hey,

A fix was just published to the store.
It will be available for downlaod in few hours.

Thanks, Maya

viniciusmariano

Frequent Visitor

8 years ago

Same problem here...

Tested in several android devices.

Any sugestion?

Att.

oreduar
Microsoft Employee
8 years ago
hi viniciusmariano,

i am still waiting for some more details,
can you contact the mobile team support and share some more details and prints screens ?

(this is what we see
)
thanks,
Ori
- Anonymous
  Not applicable
  8 years ago
  Hey,
  
  I've also sent to mobile them just after your first reply, but also will upload here.
  App Version 111976
  Tested on both 7.0 & 8.0 Android version
  
  Here are the screenshots also
  
  Mobile
  
  Desktop
  
  Thanks,
  Dragan
  - oreduar
    Microsoft Employee
    8 years ago
    hi All,
    
    thanks for your mails,
    we found the issue and are working now on a fix,
    
    i will udpate when the fix will be ready
    
    ori
- Anonymous
  Not applicable
  8 years ago
  Hey,
  
  I've also sent to mobile them just after your first reply, but also will upload here.
  App Version 111976
  Tested on both 7.0 & 8.0 Android version
  
  Here are the screenshots also
  
  Mobile
  
  Desktop
  
  Thanks,
  Dragan
mshenhav
Power BI Team
8 years ago
Hey,

Can you please send a detailed email with the issue you're facing to [email protected].
We will need: App Version, OS Version, Type of map tile you're using and screenshots from the app.

Thanks Maya