Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Map Visualization not working on Android

Hi all,   We have an issue with Map visual, it works fine on Desktop, Service but when opened in Mobile version Map is not displaying.   This happens only on Android (all versions) and on iPhone ...
  • mshenhav's avatar
    mshenhav
    8 years ago

    Hey,

     

    A fix was just published to the store.

    It will be available for downlaod in few hours.

     

    Thanks, Maya

Anonymous's avatar
Anonymous
Not applicable
8 years ago

HI Anonymous,


Which version power android device you test? Can you please share more detailed information?

BTW, you can also contact to mobile team for better support.

 

Regards,

Xiaoxin Sheng

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Hi Xiaoxin,

 

I've tested the Map on Android 7.0 and 8.0 and it doesn't load. It's not a matter of internet connection since we tested also on iPhone and it load easily. On all phones we have latest version of Power BI and also our Desktop version is March update and reports are created and published in it.

 

Scenario is regular. We have a Dataset published, Reports connected live to Dataset and optimized for mobile view also. Everything works as expected except the Map visual doesn't load.

 

We also tested in "cross browser testing tool" and it "works" ok, but I belive more in live tests :-)

 

Thanks,

Dragan