Forum Discussion
PDF Export not Exporting Full Pages
Hello,
I routinely export desktop PBI reports to PDF for sharing in newsletters. Today, for some reason, when I exported to PDF, only about the top left quarter of each page is exported instead of the full page.
I have attempted exporting multiple different reports, closing and re-opening Power BI, and restarting my computer to no avail. Nothing in my report has changed other than refreshing the data. Each page is the default 16:9 720x1280 size.
Any help in getting this resolved would be appreciated!
HI PurpleWave22,
This is a known issue on export contents when you try to export PDF from power bi desktop.
For this issue, you can try to publish to power bi service side then use the export to PDF features and it should work. Power bi team are working on it and I will update here if any ETA.
Update:
Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
1. Launch Power BI Desktop
2. Once it's running, open the Task Manager and expand Power BI Desktop:3. Right-click on the WebView2 GPU Process and select "Properties"
4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
(Note, this example screenshot shows a lower Product Version, so it does not have the fix)
5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
7. Set the environment variable WebView2FixedVersionFolder to the file path.
Ex: WebView2FixedVersionFolder
8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.
If the problem remains unresolved, please feel free to contact me.Regards,
Xiaoxin Sheng
54 Replies
The only thing I can think of is that it is something to do with a release of Microsoft Edge WebView that was released yesterday Build number 118.0.2088.57 as I know from previous experience WebView is used for application GUI's and also tasks like PDF exporting and it would make sense as Power BI is a Microsoft Applicaiton.
I'm trying to roll back to the previous version (118.0.2088.46) but I need to wait for my employers service desk to handle this via group policies so may take a while to test unfortunately.However, if anyone else wants to try rolling back this, please see guide here: How to Roll Back Microsoft Edge Version in Windows? (shareus.com)
Releases: Microsoft Edge release notes for Stable Channel | Microsoft Learn
I have tested rolling back Edge but that did not work. I tried build 117 and then 115 - same results with both.
I do think it is related to Edge/EdgeView though as I had no other updates on my system other than Edge on the date these issues began.
Hi Guys
Good morning
Now can normally Export to PDF full pages
Thank you
It looks like another user has found a temporary fix below that works.
Go to Canvas Size on the right hand side and set the canvas size to be the same size as your screen resolution (choose Custom from drop down then fill in 1080 x 1920 for example) but DO NOT change anything else, don't resize the visuals or anything to fit the new canvas size, then export.
Please not you must do this for every page unfortunately, this is a temporary fix for now until it is resolved.
Source: https://community.fabric.microsoft.com/t5/Desktop/Export-gt-Export-to-PDF-cutting-right-side-of-report-pages/m-p/3489247/highlight/true#M1154529I am having the exact same issue. I have to publish to the service to export to PDF
I am also facing same issue
Try this from a comment below, worked for me:
Go to Canvas Size on the right hand side and set the canvas size to be the same size as your screen resolution (choose Custom from drop down then fill in 1080 x 1920 for example) but DO NOT change anything else, don't resize the visuals or anything to fit the new canvas size, then export.thanks!! in this way it's working!! Hopefully from Microsoft will be solved asap with a new updating!! have a good job!!
I am also facing same issue,
It seems that the product's auto-scaling function is invalidated, you need to set the size of the canvas to control the size of the PDF printed out, and not as before can be automatically adjusted to the full display of the effect.
Problem solved after the new update of WebView2 Runtime, today.
HI PurpleWave22,
This is a known issue on export contents when you try to export PDF from power bi desktop.
For this issue, you can try to publish to power bi service side then use the export to PDF features and it should work. Power bi team are working on it and I will update here if any ETA.
Update:
Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
1. Launch Power BI Desktop
2. Once it's running, open the Task Manager and expand Power BI Desktop:3. Right-click on the WebView2 GPU Process and select "Properties"
4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
(Note, this example screenshot shows a lower Product Version, so it does not have the fix)
5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
7. Set the environment variable WebView2FixedVersionFolder to the file path.
Ex: WebView2FixedVersionFolder
8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.
If the problem remains unresolved, please feel free to contact me.Regards,
Xiaoxin Sheng
Hi Anonymous
I notice there was an update to webview2; version 118.0.2088.69, but that still did not fix the problem, I think last working version was 118.0.2088.46. Do you have any news on an ETA?
The most success I've had is publishing it to the web and then exporting it to PowerPoint and then creating a PDF. The PDF quality doesn't seem to be as good as usual but it's better than the alternative. When exporting to PDF from the web some pages were fine, others were much smaller in size. When trying to adjust the canvas setting the PDF pages are all huge. I need to provide reports for staff to view on their devices, Power BI is not an option, and expecting them to have to keep adjusting the zoom to see the page is just not possible.
Today there was an update to Windows, I don't know if it changed anything, but when I export to PDF only the current spreadsheet is the correct size, the others are cut out.
The solution of customizing the page is unfeasible for me, my reports have 300 pages.
praying for a solution, same customers are waiting.
The community has been excellent in providing feedback here and potential workarounds so 👍
Its disappointing though we haven't heard from Microsoft or the official community support since Monday when this issue is obviously having a large impact on the Power BI community. Please could we get an update or at least an ETA of a solution as I am being pressed for one myself.
Thanks
I am also facing same issue
Same issue over here.
When do we get the right solution?
