Forum Discussion

PurpleWave22's avatar
PurpleWave22
Advocate II
2 years ago
Solved

PDF Export not Exporting Full Pages

Hello,   I routinely export desktop PBI reports to PDF for sharing in newsletters. Today, for some reason, when I exported to PDF, only about the top left quarter of each page is exported instead o...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    HI PurpleWave22,

    This is a known issue on export contents when you try to export PDF from power bi desktop.

    For this issue, you can try to publish to power bi service side then use the export to PDF features and it should work. Power bi team are working on it and I will update here if any ETA.

    Update: 

    Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
    1. Launch Power BI Desktop
    2. Once it's running, open the Task Manager and expand Power BI Desktop:

    3. Right-click on the WebView2 GPU Process and select "Properties"
    4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    (Note, this example screenshot shows a lower Product Version, so it does not have the fix)


    5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
    https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
    6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
    7. Set the environment variable WebView2FixedVersionFolder to the file path.
    Ex: WebView2FixedVersionFolder
    8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
    9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.
    If the problem remains unresolved, please feel free to contact me.

    Regards,

    Xiaoxin Sheng

NK1508's avatar
NK1508
Frequent Visitor
2 years ago

I am also facing same issue

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Try this from a comment below, worked for me:
    Go to Canvas Size on the right hand side and set the canvas size to be the same size as your screen resolution (choose Custom from drop down then fill in 1080 x 1920 for example) but DO NOT change anything else, don't resize the visuals or anything to fit the new canvas size, then export.

    • Schigia's avatar
      Schigia
      Advocate I
      2 years ago

      thanks!! in this way it's working!! Hopefully from Microsoft will be solved asap with a new updating!! have a good job!!

  • Hins_Hong's avatar
    Hins_Hong
    New Member
    2 years ago

    I am also facing same issue,

    • Hins_Hong's avatar
      Hins_Hong
      New Member
      2 years ago

      It seems that the product's auto-scaling function is invalidated, you need to set the size of the canvas to control the size of the PDF printed out, and not as before can be automatically adjusted to the full display of the effect.