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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Division by categories

  Hello guys, I would like to do the following division:  Avg Call length equal to ("Engage Time" plus "Wrap Time") divide "Accepted" Yet my calculated result seems wrong as the table below
Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Anonymous ,

     

     

     

     

    Call Length = DIVIDE([Total Engage Time] + [Total Wrap Time] , SUM(Table9[Accepted]))
     
    Total Engage Time = SUM(Table9[Engage Time])
     
    Total Wrap Time = SUM(Table9[Wrap Time])
     
     
    Regards,
    HN
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Anonymous ,

 

 

 

 

Call Length = DIVIDE([Total Engage Time] + [Total Wrap Time] , SUM(Table9[Accepted]))
 
Total Engage Time = SUM(Table9[Engage Time])
 
Total Wrap Time = SUM(Table9[Wrap Time])
 
 
Regards,
HN
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Anonymous 

 

Thanks for your advice. I did so following your instructions yet I found a wired thing that makes an inaccurate result.

 

 

The data in the data field following your advice:

 

The data in the report view and the number was much larger than the data in data view: 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

     

    Anonymous ,

     

    You are creating Calculated Column,

     

    You should be creating Measures and not Calculated Columns.

     

     

    Regards,

    Harsh Nathani

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Anonymous 

      Oh it works!! thanks for pointing out my mistakes. 

      I hope you won't mind to answer me the following silly questions. I wonder what's the difference between Measure and Column, they are quite similar to me as both of them are working with Dax for calculation  

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

         Hi Anonymous ,

         

        The difference is the context of evaluation.

        A measure is evaluated in the context of the cell evaluated in a report or in a DAX query, whereas a calculated column is computed at the row level within the table

         

        Regards,

        Harsh Nathani

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