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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Division by categories

  Hello guys, I would like to do the following division:  Avg Call length equal to ("Engage Time" plus "Wrap Time") divide "Accepted" Yet my calculated result seems wrong as the table below
Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Anonymous ,

     

     

     

     

    Call Length = DIVIDE([Total Engage Time] + [Total Wrap Time] , SUM(Table9[Accepted]))
     
    Total Engage Time = SUM(Table9[Engage Time])
     
    Total Wrap Time = SUM(Table9[Wrap Time])
     
     
    Regards,
    HN
Anonymous's avatar
Anonymous
Not applicable
6 years ago

 

Anonymous ,

 

You are creating Calculated Column,

 

You should be creating Measures and not Calculated Columns.

 

 

Regards,

Harsh Nathani

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Anonymous 

Oh it works!! thanks for pointing out my mistakes. 

I hope you won't mind to answer me the following silly questions. I wonder what's the difference between Measure and Column, they are quite similar to me as both of them are working with Dax for calculation  

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

     Hi Anonymous ,

     

    The difference is the context of evaluation.

    A measure is evaluated in the context of the cell evaluated in a report or in a DAX query, whereas a calculated column is computed at the row level within the table

     

    Regards,

    Harsh Nathani

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