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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Division by categories

 

Hello guys, I would like to do the following division: 

Avg Call length equal to ("Engage Time" plus "Wrap Time") divide "Accepted"

Yet my calculated result seems wrong as the table below

Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    Anonymous ,

     

     

     

     

    Call Length = DIVIDE([Total Engage Time] + [Total Wrap Time] , SUM(Table9[Accepted]))
     
    Total Engage Time = SUM(Table9[Engage Time])
     
    Total Wrap Time = SUM(Table9[Wrap Time])
     
     
    Regards,
    HN

11 Replies

  • amitchandak's avatar
    amitchandak
    Super User
    6 years ago

    Anonymous , Something like this should work

     

    divide( [Engage Time] + [Wrap Time], [Accepted])

    or
    divide( table[Engage Time] + table[Wrap Time], table[Accepted])

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Thanks for your quick reply. 

       

      I tired it before, yet still, fail to show the correct answer:(

       
       



      • amitchandak's avatar
        amitchandak
        Super User
        6 years ago

        Anonymous ,Can you share sample data and sample output. Mark me @