Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Data Days is here! Join us now for 60+ days of learning, challenges, and connection. Learn more

Reply
hisham2021
New Member

data source timed out , refreshing process failed

I'm facing this issue for 1 week, most of the time the refreshing process failed and takes along time 

the CSV files size is not more than 60 MB and my connectivity speed is very good and I'm using personal gateway  

\what is my problem please ?  any one can help 

 

Before the data import for finished, its data source timed out.


Cluster URI: WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net
Activity ID: 5af8ba7b-5d27-48e5-9bce-3daff3b57a7c
Request ID: f49baaac-dd2d-7561-94a4-b8ebc699ff50
Time: 2021-01-07 05:53:57Z

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi  @hisham2021 ,

If you are using import mode, the data loading time depends on the following:

  1. The size, row, column and table of the data model. If there is a complex DAX function to calculate the calculated column and table, it will be stored in the data model and increase a lot of time (you can optimize the model according to this link)
  2. It may also be related to hardware performance and network performance,network status between pc and datasource, and also the performance of pc which runs the power bi

In addition, if it is not the data set of the premium workspace, the refresh time is 2 hours, but the data set of the premium workspace, and the timeout is increased to five hours

 

There are also related documents that can optimize the data model and reduce the loading time and the possibility of similar problems:

https://docs.microsoft.com/en-us/power-bi/guidance/import-modeling-data-reduction

https://community.powerbi.com/t5/Service/Refresh-Failing-Timeout/td-p/331492

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Anonymous
Not applicable

Hi  @hisham2021 ,

If you are using import mode, the data loading time depends on the following:

  1. The size, row, column and table of the data model. If there is a complex DAX function to calculate the calculated column and table, it will be stored in the data model and increase a lot of time (you can optimize the model according to this link)
  2. It may also be related to hardware performance and network performance,network status between pc and datasource, and also the performance of pc which runs the power bi

In addition, if it is not the data set of the premium workspace, the refresh time is 2 hours, but the data set of the premium workspace, and the timeout is increased to five hours

 

There are also related documents that can optimize the data model and reduce the loading time and the possibility of similar problems:

https://docs.microsoft.com/en-us/power-bi/guidance/import-modeling-data-reduction

https://community.powerbi.com/t5/Service/Refresh-Failing-Timeout/td-p/331492

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

ibarrau
Super User
Super User

Hi. Power Bi has a 2 hours window to refresh data before timeout. That time is not only for uploading the data. The model itself has a size and it's queries can take time. I'll leave here 5 practises that can help you reducing the "model size" that might improve the refresh time.

https://blog.ladataweb.com.ar/post/614108758904389632/datamodeling-5-tips-de-reducción-de-tamaño-de

You can also find things like this from guyinacube youtube channel.

Hope this helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

Thanks, @ibarrau  for the Hint.

but some times it is refreshing successfully and other times not. this is also meaning that I have performance issues in my model? 

I also go to the site which you mention above but it's not in English.

 

 

Helpful resources

Announcements
Fabric Data Days is here Carousel

Fabric Data Days 2026

Don't miss out on Data Days, June 15 through August 7. Learn Fabric, Power BI, SQL, AI and more.

May Power BI Update Carousel

Power BI Monthly Update - May 2026

Check out the May 2026 Power BI update to learn about new features.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.