change server data source

[Anonymous]

Hi, 

My IT supplier changed the server of a SQL database which I used to access through a gateway.

It looks like I can not add the new data source to my gateway in PowerBI service.

Does my IT supplier needs to change/install a new gateway because of the change in the server??

[Anonymous]

Hi,

Yes it does. Power BI gateways run on at the server level. You can imagine a gateway as a data tunel from the server to power bi service. If you change the database to a new surver you need to provide a new gateway (Tunel) to have data flowing

[Anonymous]

Tnx for your reply! Is a simple update of gateway sufficient or install a total new gateway?

[Anonymous]

You ned to install a total new gateway.

Please check the topic bellow, it should help you rebind to your new sources

https://community.powerbi.com/t5/Service/Change-gateway-datasource/m-p/1516650

Kind regards,
José
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