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bal1234's avatar
bal1234
New Member
4 years ago
Solved

Unable to connect to data source

I have 2 tables from the same db that are used for separate visuals. One table produces visuals. However, i'm getting these messages for the visuals using the other table .

 

-Everything works fine on the desktop version

-this is what i'm seeing with the published online version

 

I've checked the settings and gateway and everything appears good. Any one else having these issues? Any suggestions?

  • Issue has been resolved. An empty column was apparently deleted and that caused the issue.

3 Replies

  • Issue has been resolved. An empty column was apparently deleted and that caused the issue.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi bal1234 ,

     

    Please click the "Show details" to check if there is detailed error message.

     

    Best Regards,

    Jay

    • bal1234's avatar
      bal1234
      New Member

      This is the message I get, and when i go to the settings page, everything looks good (data is available, credentials are good, etc.)

       

      BTW - I am also the data source admin. 

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