Visual Updates

[DouglasR_BI]

I have a problem, it's not always! but when updating the report, most of the time when I enter the report the visuals are not updated I need to manually go to the button below:

Would you like to know why this happens? Is there a way to better automate this?

Thanks!

[ibarrau · Accepted solution]

Hi. That can be cache from the browser opening the previous version of the report. Some browser will keep more and more cache and cookies to make them faster to load things that you have visit recently. That's why sometimes it happens and others doesn't.

You can try changing some options to clean your data frequently, opening the report over private tabs or even changing browser.

In addition, when using premium, you can also configure some settings to keep cache for improving performance that can load an old version if you were checking the report recently.

I hope that helps,