Usage Metrics Dataset is not getting refreshed in workspace.

[MadhuKumar]

Hi Team,

Usage Metrics Dataset is not getting refreshed in my Prod workspace. This was working fine in Production till 2nd Oct 2022, after that the refresh failed.

Could you please have a look into it.

,

Thanks,

Madhu

[MadhuKumar]

Thanks for the response, now we can able to use the usage metrics report

[Anonymous · Accepted solution]

Hi @MadhuKumar ,

As for usage metrics,below are the prerequisites:

• You need a Power BI Pro license to run and access the usage metrics data. However, the usage metrics feature captures usage information from all users, regardless of the license they're assigned.
• To access usage metrics for a particular dashboard or report, you must have edit access to that dashboard or report.
• Your Power BI admin has to have enabled usage metrics for content creators. You Power BI admin may have also enabled collecting per-user data in usage metrics. Read about how to enable these options in the admin portal.

So would you pls check whether you have the edit permission of that dashboard or report and whether the admin has enabled this feature.

Have you or others done something on the report?Such as "publish to web"?

Below are the limitations for usage metrcis: usage metrics don't track dashboards and reports embedded via the “user owns credentials” or “app owns credentials” flow. Usage metrics also don't track usage of reports embedded via publish to web.

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

If it still does not help , please provide a clear screenshot with the refresh error.

Best Regards

Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[MadhuKumar]

Hi,

we have created usage metrics report it is failing frequently.we have deleted the report and recreated again  after few days it failing again.below is error screenshot.

May i know why usage metrics report is frequently getting failed, if we want to delete and recreate it everytime not a good practice. So can anyone provide me the permanant solution for this please.

Thanks

Madhu