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mpesara
Helper I
Helper I

Sharepoint schedule refresh error

‎08-16-2018 02:34 PM

Hi Team,

 

We have a team using sharepoint as datasource and using gateway they are scheduling report refresh. The refresh runs fine sometime , but most of the times it gives the below error. This is very intermittent. Is there any fix for this ?

 

sharepoint1.pngSharepoint.png

 

TIA

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v-yuta-msft
Community Support
Community Support

‎08-17-2018 02:41 AM

Hi mpesara,

 

Please check if the gateway service is always running on your server and also update your gateway to the lastest version. 

 

Regards,

Jimmy Tao

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mpesara
Helper I
Helper I
In response to v-yuta-msft

‎08-17-2018 09:52 AM

I monitor out gateway time to time and its always running fine . For my info how does upgrading the gateway help ?

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