Forum Discussion

mpesara's avatar
mpesara
Helper I
8 years ago

Sharepoint schedule refresh error

Hi Team,

 

We have a team using sharepoint as datasource and using gateway they are scheduling report refresh. The refresh runs fine sometime , but most of the times it gives the below error. This is very intermittent. Is there any fix for this ?

 

 

TIA

2 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support

    Hi mpesara,

     

    Please check if the gateway service is always running on your server and also update your gateway to the lastest version. 

     

    Regards,

    Jimmy Tao

    • mpesara's avatar
      mpesara
      Helper I

      I monitor out gateway time to time and its always running fine . For my info how does upgrading the gateway help ?