Scheduled update failure

[AgoZ_KH]

Hello community!

During a scheduled update I receive this error message:

{"error":{"code":"DM_GWPipeline_UnknownError","pbi.error":{"code":"DM_GWPipeline_UnknownError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Impossibile caricare il file o l'assembly 'Microsoft.PowerBI.AdomdClient, Version=15.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' o una delle relative dipendenze. Impossibile trovare il file specificato."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147024894"}}]}}} Table: italy_cities.

Note that the Table quoted can be sometime "italy_cities" or another. But I didn't think the problem is in one of the table of the Data sey.

I have many other report with the same configuration and access but this is the only one that give me problems.

If I update from the pBI desktop all thing goes right. But when try to update with scheduled timetable I catch everytime the above error. Can someone help me in solving this issue??

Thanks in advance

Ago 

[AgoZ_KH · Accepted solution]

 Hi to all!

the reported issue appears to be solved now.

My on promises gateway installed was the May2020 release (3000.40.15). I have seen that it was available a new release: June2020 (3000.45.7) so I updated the gateway version. After that the problem seem to have been overcome!

I can't understand why the others reports was updating without problems and the specific one don't. But the most important thing now is that all is functinating!!

Thanks to the community

Ago

[GilbertQ]

Awesome, thanks for letting us know!

[GilbertQ]

Hi there

Can you make sure that the Gateway can connect to the URL?

And also make sure that the Key or Tokens used are valid and can successfully connect?

[AgoZ_KH]

Thanks for the reply Gilbert!

I had tested from the gateway every diagnosis tool available and they all pass!

How I can control if key or tokens are successfull with the connection? There are other diagnosis tool I can use??

Have a nice day

Ago

[nickyvv]

Hi @AgoZ_KH,

If you keep getting these errors with refreshes I'd suggest opening a support ticket.

If you have a Pro account you could open a (free) support ticket. Go to the support page to file a support ticket.