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AgoZ_KH's avatar
AgoZ_KH
Icon for Resolver I rankResolver I
6 years ago
Solved

Scheduled update failure

Hello community!   During a scheduled update I receive this error message: {"error":{"code":"DM_GWPipeline_UnknownError","pbi.error":{"code":"DM_GWPipeline_UnknownError","parameters":{},"details":...
Need Help
  • AgoZ_KH's avatar
    AgoZ_KH
    6 years ago

     Hi to all!

     

    the reported issue appears to be solved now.

     

    My on promises gateway installed was the May2020 release (3000.40.15). I have seen that it was available a new release: June2020 (3000.45.7) so I updated the gateway version. After that the problem seem to have been overcome!

     

    I can't understand why the others reports was updating without problems and the specific one don't. But the most important thing now is that all is functinating!!

     

    Thanks to the community

    Ago

nickyvv's avatar
nickyvv
Icon for Most Valuable Professional rankMost Valuable Professional
6 years ago

Hi AgoZ_KH,

 

If you keep getting these errors with refreshes I'd suggest opening a support ticket.

If you have a Pro account you could open a (free) support ticket. Go to the support page to file a support ticket.