Scheduled refresh has been disabled

[MFelix]

Hi to all,

I have a shecudle  refresh on a file and have been receving e-mails that the refresh as been disable. I can active it again hoever after a few days receive the same message see details below:

If you contact support for this issue, please provide them with the following information:
Activity Id: 8d4b039f-e09b-4006-9769-c855b78a64bf
Request Id: ea111932-6d99-46f4-9527-4dc05899cf91
Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Refresh Start Time: 11/08/2016 06:12:12Z
Refresh End Time: 11/08/2016 06:18:00Z

[FollowTheSun]

Hi MFelix,

I am facing the exact issue that you had described. Could you please help me understand, how you solved the problem?

Thanks

[v-ljerr-msft]

Hi @MFelix,

Is there any detail error messages on the Power BI Service Dataset Settings like below when you receive e-mails that the refresh has been disabled.

Based on my research, the schedule refresh can be disabled when "the test connection failing" during a refresh. So I guess is it possible that the gateway cannot connect to the SSAS with some reasons during a schedule refresh which causes the test connection failing and the schedule refresh being disabled?

Regards

[GilbertQ]

@MFelix when you say you connect to a file, is it doing the refresh from an actual file (EG a CSV or Excel File) If this is the case possibly make sure that it is not open when the Gateway is trying to refresh?

[MFelix]

Hi @GilbertQ I meant to say an SSAS connection and in the PBIX file I used the import option and then connected to the gateway so that i could have the live connection to the SSAS.

[Greg_Deckler]

Does your refresh fail prior to the refresh being disabled?

[MFelix]

No, this is a SSAS file in wich I did a import data to do the PBIX file and then whne i upload it to the Power BI portal I connected it to the gatreway. This as been working for about 4 months without any issues in the last month there as been disabling of the refresh I reconnect and it works for a few days and then disables again. We have also several live connections to the SSAS that do not have issues so this is not a Gateway issue.