Forum Discussion

MFelix's avatar
MFelix
Super User
9 years ago

Scheduled refresh has been disabled

Hi to all,

 

I have a shecudle  refresh on a file and have been receving e-mails that the refresh as been disable. I can active it again hoever after a few days receive the same message see details below:

 

If you contact support for this issue, please provide them with the following information:
Activity Id: 8d4b039f-e09b-4006-9769-c855b78a64bf
Request Id: ea111932-6d99-46f4-9527-4dc05899cf91
Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Refresh Start Time: 11/08/2016 06:12:12Z
Refresh End Time: 11/08/2016 06:18:00Z

General Comment
Need Help

6 Replies

    • MFelix's avatar
      MFelix
      Super User
      9 years ago

      No, this is a SSAS file in wich I did a import data to do the PBIX file and then whne i upload it to the Power BI portal I connected it to the gatreway. This as been working for about 4 months without any issues in the last month there as been disabling of the refresh I reconnect and it works for a few days and then disables again. We have also several live connections to the SSAS that do not have issues so this is not a Gateway issue.

  • GilbertQ's avatar
    GilbertQ
    Super User
    9 years ago

    MFelix when you say you connect to a file, is it doing the refresh from an actual file (EG a CSV or Excel File) If this is the case possibly make sure that it is not open when the Gateway is trying to refresh?

     

     

    • MFelix's avatar
      MFelix
      Super User
      9 years ago

      Hi GilbertQ I meant to say an SSAS connection and in the PBIX file I used the import option and then connected to the gateway so that i could have the live connection to the SSAS.

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee
    9 years ago

    Hi MFelix,

     

    Is there any detail error messages on the Power BI Service Dataset Settings like below when you receive e-mails that the refresh has been disabled.

     

     

    Based on my research, the schedule refresh can be disabled when "the test connection failing" during a refresh. So I guess is it possible that the gateway cannot connect to the SSAS with some reasons during a schedule refresh which causes the test connection failing and the schedule refresh being disabled?

     

    Regards

  • FollowTheSun's avatar
    FollowTheSun
    New Member
    8 years ago

    Hi MFelix,

     

    I am facing the exact issue that you had described. Could you please help me understand, how you solved the problem?

     

    Thanks