Report refresh failure due to an OAuthToken refresh error

[Zhou]

Hello,

My report has been acitve and refreshed daily for many months. But it started failing to fresh since 3/13 due to a DMTS_OAuthTokenRefreshFailedError. 

On the settings webpage of the report, in the "Data source credentials" section, when clicking the "Edit credentails" link, I cannot find OAuth in the "Authentication method" drop-down list.

I vagully remembered OAuth was there and was selected. Is there any OAuth related update recently? How can I fix the refresh failure? Thanks a lot.

The refresh failure:

The report settings: 

[Anonymous]

Hi, @Zhou 

Here are a few solutions you can try:
1. Check if your web connection authentication method and credentials have expired. 

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

2. Reconfigure your web connection

3. Tick the Skip test connection option and configure the link. This scheme comes from another case:

Auto refresh failed with DMTS_OAuthTokenRefreshFai... - Microsoft Fabric Community

How to Get Your Question Answered Quickly

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Zhou · Accepted solution]

Hi @Anonymous,

Thanks a lot for the suggested solutions. I think the root cause is on the PowerBI service side, not on the report configuration. To circle back, the issue has been fixed now - OAuth is re-apprear in the "Authentiction method" drop-down, although I don't know how it is fixed on service side.