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Microsoft EmployeeReport refresh failure due to an OAuthToken refresh error
Hello,
My report has been acitve and refreshed daily for many months. But it started failing to fresh since 3/13 due to a DMTS_OAuthTokenRefreshFailedError.
On the settings webpage of the report, in the "Data source credentials" section, when clicking the "Edit credentails" link, I cannot find OAuth in the "Authentication method" drop-down list.
I vagully remembered OAuth was there and was selected. Is there any OAuth related update recently? How can I fix the refresh failure? Thanks a lot.
The refresh failure:
The report settings:
Hi Anonymous,
Thanks a lot for the suggested solutions. I think the root cause is on the PowerBI service side, not on the report configuration. To circle back, the issue has been fixed now - OAuth is re-apprear in the "Authentiction method" drop-down, although I don't know how it is fixed on service side.
2 Replies
Hi, Zhou
Here are a few solutions you can try:
1. Check if your web connection authentication method and credentials have expired.Troubleshoot refresh scenarios - Power BI | Microsoft Learn
2. Reconfigure your web connection
3. Tick the Skip test connection option and configure the link. This scheme comes from another case:
Auto refresh failed with DMTS_OAuthTokenRefreshFai... - Microsoft Fabric Community
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Best Regards
Jianpeng Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ZhouHi Anonymous,
Thanks a lot for the suggested solutions. I think the root cause is on the PowerBI service side, not on the report configuration. To circle back, the issue has been fixed now - OAuth is re-apprear in the "Authentiction method" drop-down, although I don't know how it is fixed on service side.
