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Zhou's avatar
Zhou
Microsoft Employee
2 years ago
Solved

Report refresh failure due to an OAuthToken refresh error

Hello, My report has been acitve and refreshed daily for many months. But it started failing to fresh since 3/13 due to a DMTS_OAuthTokenRefreshFailedError.  On the settings webpage of the report, ...
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  • Zhou's avatar
    Zhou
    2 years ago

    Hi Anonymous,

     

    Thanks a lot for the suggested solutions. I think the root cause is on the PowerBI service side, not on the report configuration. To circle back, the issue has been fixed now - OAuth is re-apprear in the "Authentiction method" drop-down, although I don't know how it is fixed on service side.

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi, Zhou 

Here are a few solutions you can try:
1. Check if your web connection authentication method and credentials have expired. 

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

2. Reconfigure your web connection

3. Tick the Skip test connection option and configure the link. This scheme comes from another case:

Auto refresh failed with DMTS_OAuthTokenRefreshFai... - Microsoft Fabric Community

 

 

 

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Best Regards

Jianpeng Li

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  • Zhou's avatar
    Zhou
    Microsoft Employee
    2 years ago

    Hi Anonymous,

     

    Thanks a lot for the suggested solutions. I think the root cause is on the PowerBI service side, not on the report configuration. To circle back, the issue has been fixed now - OAuth is re-apprear in the "Authentiction method" drop-down, although I don't know how it is fixed on service side.