Problem with adding different Audiences to a Power BI App

[jonclay]

Hello,

I have a Power BI App that has been distributed to 25 user groups, but some of the reports within it are not applicable to all of the user groups - so I thought that Audiences was the way to go. Unfortunately, it's not working for me though.

I've created three different Audiences as shown below:

In the Edit Audience section of each, I've added the various user groups in the Specific users or groups section several times (in the case of SOU it would be SOU-SEC-P&A). However, when I go back in again this group seems to have disappeared. It's the same for all three audiences.

The Workspace itself shows the access to the 25 groups under Manage Access e.g.

I've been told that Manage Access takes priority over Audiences, so I tried removing all the groups from Manage Access and just relied on the Audiences to do the job. However, when I do that, no user in any of the groups can see the App.

What am I doing wrong, as this seems to work for other people!

Many thanks
Jon

[v-prasare]

Hi @jonclay,

We would like to confirm if our community members answer resolves your query or if you need further help. If you still have any questions or need more support, please feel free to let us know. We are happy to help you.

Thank you for your patience and look forward to hearing from you.
Best Regards,
Prashanth Are
MS Fabric community support

[v-prasare]

Hi @jonclay,

We would like to confirm if our community members answer resolves your query or if you need further help. If you still have any questions or need more support, please feel free to let us know. We are happy to help you.

@cengizhanarslan & @Mauro89, thanks for your prompt response

Thank you for your patience and look forward to hearing from you.
Best Regards,
Prashanth Are
MS Fabric community support

[cengizhanarslan · Accepted solution]

Correct setup 

1. In the App settings, add all 25 user groups to the App (Viewer access).

2. In the Audiences, decide which reports belong to which audience.

3. Assign user groups to the appropriate audience.

4. Publish / Update the App (this step is mandatory — changes don’t apply until you do).

5. Keep Manage Access limited to authors/admins only.

[jonclay]

Thank you. I think that might have fixed it! I won't find out for sure until I can speak to one of the users when the new year starts.

[Mauro89]

Hi @jonclay,

if you say the user can not see the app, are they acutually can not see it in the app section? Because this is not by default intended. The first time a user adds the app they need to select "Get apps".

And yes, if your users have workspace access rights higher than contributor then theses role will overrule the audience selection.

Maybe if you haven't, check out this documentation for further guidance: Publish an app in Power BI - Power BI | Microsoft Learn

Best regards!

PS: If you find this post helpful consider leaving kudos or mark it as solution

[jonclay]

Thank you - I think that I was adding the permissions in the wrong place, but can't confirm if it works until I speak to a user in the new year.