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Premium Service - Update Error - PacketLimitReached

Dear Community,


I have been using PBI Premium at the company where I am working (a small one). It was working perfectly until today. (I still have ~20 trial days left).


Now, I am getting the following message after a scheduled update:



The only related post I found was this one - that taught about how to optimize my file. But my file was already updating, so the size of the file is not the issue.


I wonder if it is because the "data" available for my trial is already over. Or maybe it is related to the personal gateway I setup by myself that is been used to keep the data updated. Can anyone help me with this?


Thank you!

Community Support
Community Support

HI @Anonymous,

Have you assigned your dataset to premium capacity? if not, it will work as dataset that stored in a shared capacity. (these upgrades features of premium license not available on content that stored in common capacity)

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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Super User
Super User

Hi there

What would indicate that there are too many packets being sent.

What happens if you install and configure the Gateway as an Enterprise Gateway?

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Proud to be a Super User!

Power BI Blog

Did anyone figure out a solution to this? I randomly started getting this error after updating the Gateway to the latest version. Wondering if you already figured a workaround or solution for this error.

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