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Hi guys,
In updating my credentials, I experience this error:
Failed to update data source credentials: An error happened while reading data from the provider: 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
Also, our postgres database can only be accessed in the company network/vpn.
Solved! Go to Solution.
Hi @Anonymous ,
How did you connect through Postgres? ODBC or PostgreSQL database?
Have you tried to upgrade to the latest version if you are using the on-premises data gateway?
I have also found a similar post, please refer to it to see if it helps you.
data source credendial update error
Please try the following steps:
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @Anonymous ,
How did you connect through Postgres? ODBC or PostgreSQL database?
Have you tried to upgrade to the latest version if you are using the on-premises data gateway?
I have also found a similar post, please refer to it to see if it helps you.
data source credendial update error
Please try the following steps:
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.