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fingerz
Regular Visitor

Performance Inspector reports poor server ping time

‎11-28-2017 05:28 AM

I tried out the Performance Inspector on a PowerBI.com Dashboard composed of tiles being fed by a Real Time Dataset, along with some coming from a Report that uses the same dataset. The Performance Inspector reports:

 

Network latency: Server ping time is 887 ms. This is considered poor.

 

I'm not able to get any details on which server is being referred to here and what steps our IT department can take to try and address this. How do we go about trying to address this issue?

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v-ljerr-msft
Microsoft Employee
Microsoft Employee

‎11-29-2017 10:21 PM

Hi @fingerz,

 

Usually we should see alerts that identify the potential issue and suggest a fix on dashboard performance inspector. However, there seems no suggested fix for network latency issue currently. And I haven't found any documentation can help us to proceed it. So I would suggest you create a support ticket on Power BI Support page for better assistance. Smiley Happy

 

Regards

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