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Selwynster
Helper II
Helper II

PBI Service Refresh

I have Published a report to the Service but cannot refresh it.

The report only links to a website.

 

I get the folloing error: 

Data source error:Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh.

 

Please assist

(Ps. The Data Source Credentials option is disabled)

1 ACCEPTED SOLUTION

Hi @Selwynster 

Just tested it it all working fine

Desktop

aj1973_1-1612719058452.png

 

Service(Sign in)

aj1973_2-1612719163975.png

 

Refresh ( Personal Gateway/ my desktop)

 

aj1973_0-1612718996628.png

 

Try to recreate you report from scratch or Publish it into a new Workspace.

 

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
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View solution in original post

9 REPLIES 9
TomMartens
Super User
Super User

Hey @Selwynster ,

 

this somestimes happens, when the tables of your data model are connecting to more than one data source. This sometimes happen when you forgot to remove unnecessary tables from your data model, or redirect the data sources. Sometimes a table also points to an Excel file, somewhere on your local network or your local machine.

Local files need a gateway, if you are using Sharepoint online I recommend to move your local files to a Sharepoint online library, using Sharepoint online you can overcome the need for a gateway.

 

Hopefully, this provides some ideas on how to tackle your challenge.

 

Regards,

Tom 



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Hamburg, Germany

Thanks but my only connection is to a website.

Works fine on Desktop but not on Service

Hey @Selwynster , can you please provide a screenshot of the data sources in your local pbix file

 

image.png

What is the authentication method of your web source, e.g. Power BI Service does not support NTLM authentication with web data sources.

 

Regards,

Tom



Did I answer your question? Mark my post as a solution, this will help others!

Proud to be a Super User!
I accept Kudos 😉
Hamburg, Germany

New Bitmap Image (2).pngNew Bitmap Image (2).png

Hi @Selwynster 

Change privacy level to None

aj1973_0-1612649161182.png

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

Still the same

@Selwynster 

Can you share the web site? I am going to try iy on my end

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

Hi @Selwynster 

Just tested it it all working fine

Desktop

aj1973_1-1612719058452.png

 

Service(Sign in)

aj1973_2-1612719163975.png

 

Refresh ( Personal Gateway/ my desktop)

 

aj1973_0-1612718996628.png

 

Try to recreate you report from scratch or Publish it into a new Workspace.

 

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

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