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Anonymous
Not applicable

MySQL data refresh failure

‎06-27-2018 07:42 AM

I have an on-premise gateway connected to a MySQL database. From my understanding the data should refresh even if my laptop is off/asleep since I am not using a personal gateway but it fails everytime my laptop isn't on. Am I doing something wrong?

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Greg_Deckler
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In response to Anonymous

‎06-27-2018 08:37 AM

No, what you want to do is to install the gateway on a server or PC on your network that is always on. Or, on an Azure VM that is connected via VPN to your network. 



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Greg_Deckler
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‎06-27-2018 08:26 AM

Is the gateway installed on your laptop or some other server?



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Anonymous
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In response to Greg_Deckler

‎06-27-2018 08:27 AM

Installed on my laptop

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Greg_Deckler
Community Champion
Community Champion
In response to Anonymous

‎06-27-2018 08:30 AM

OK, it doesn't matter if the gateway is a personal gateway or the enterprise gateway. In both cases, the gateway is the Power BI Service's link to the on-premises data. If it's off, no connection path to on-premises data = fail.



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Anonymous
Not applicable
In response to Greg_Deckler

‎06-27-2018 08:32 AM

That makes sense. Is there a way to connect it to another services so that is refreshes when my laptop is off? If so, is there a service you recommend?

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Greg_Deckler
Community Champion
Community Champion
In response to Anonymous

‎06-27-2018 08:37 AM

No, what you want to do is to install the gateway on a server or PC on your network that is always on. Or, on an Azure VM that is connected via VPN to your network. 



Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: DAX For Humans

DAX is easy, CALCULATE makes DAX hard...
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Anonymous
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In response to Greg_Deckler

‎06-27-2018 08:38 AM

Thanks for the help!

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