Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Did you hear? There's a new SQL AI Developer certification (DP-800). Start preparing now and be one of the first to get certified. Register now

Reply
Anonymous
Not applicable

Gateway timeout issue

‎05-27-2021 10:55 AM

Hi,

 

Recently I updated server host(ip) and updated power bi desktop with new ip from data source settings.
Then refreshed data and successfully received data from new server. 
I had to recreate power bi gateway cluster since it unable to edit the server.
Issue is since then I can't refresh data from scheduled refresh or demand refresh, Its getting timeout error.

Dilantha_0-1622138036296.png


Do you guys have any suggestion ? It worked fine earlier, gateway also connected.

Thanks

 

Labels:
Message 1 of 5
1,212 Views
0
4 REPLIES 4
GilbertQ
Super User
Super User

‎05-27-2021 07:32 PM

Hi @Anonymous 

 

I would chat to your network Admin to see why changing to the new IP address is slower.





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

Message 4 of 5
1,147 Views
0
Anonymous
Not applicable
In response to GilbertQ

‎05-27-2021 07:50 PM

Sure, I will check that and mark your answer,
Thanks

Message 5 of 5
1,144 Views
0
GilbertQ
Super User
Super User

‎05-27-2021 03:36 PM

Hi @Anonymous 

 

I would suggest making sure that the new gateway server has got enough resources and has good speed to access the data source?





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

Message 2 of 5
1,164 Views
0
Anonymous
Not applicable
In response to GilbertQ

‎05-27-2021 07:27 PM

Hi @GilbertQ ,
It worked fine last day before ip change. Is their anything we can do ?

Thanks

Message 3 of 5
1,151 Views

Helpful resources

Announcements
April Power BI Update Carousel

Power BI Monthly Update - April 2026

Check out the April 2026 Power BI update to learn about new features.

Fabric SQL PBI Data Days

Data Days 2026 coming soon!

Sign up to receive a private message when registration opens and key events begin.

New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

View All