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Regular Visitor


Hello Power Bi team, I have a problem with the gateway.
Actually I have created my olap cube.


I already published my graph


I also have my gateway connected


and I already made the configuration to connect power bi with my olap cube


The connection is correc



apparently everything is fine



but i still have trouble showing my charts

I do not know what I'm doing wrong. I hope you can find my solution in this forum. thanks to everyone beforehand.

I am an administrator of the 365 account and I have made the configuration of the dns according to microsfot.


I hope you can help me, thank you and I apologize if I posted many images.

Regular Visitor

This is the message I get and I can't fix


Can you access the OLAP cube from Excel?

Thank you dear, for responding.

Yes, in Excel it recognizes my OLAP cube.


I'm still having trouble with the gateway.









Thank u so much 


! understand your precious Topic


! would like to know how you solved it .please



Please raise a support ticket to investigate the issue.

And attached the few screenshots in the support ticket to understand.

Please post the suport ticket here for quick traction.


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Super User
Super User

"but i still have trouble showing my charts"


I don't understand what that has to do with the gateway. Can you please elaborate?

I have a project that I published and despite having my gateway, I cannot connect my graphics online, because the error "A data source access error has occurred. Please contact the administrator of the gateway link".


Excuse me if I don't know how to express myself, thanks.

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