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mariacollelli
New Member

Exporting to Power Point

Hello,

I am getting the below message when I try to export to Power Point. Same thing happens when I try to export to PDF.

I used to be able to do it sicne last week.

mariacollelli_0-1597141075893.png

Please let me know,

thanks

 

 

1 ACCEPTED SOLUTION
Anand24
Super User
Super User

Hi @mariacollelli ,

 

This looks like an issue with tenant settings.

Please check the same in the below path and verify if it is not turned-on:

Power Bi Service -> Settings -> Admin Portal -> Tenant Settings -> Toggle in off position

pdf.PNG

 

If this is correctly set, you can do the below:

1. Check for the client side network. Sometimes exports don't work if client side network issue exists; This is usually the case when exports are working properly and then suddenly stops to work

2. Create support ticket with MS: Link

3. Confirm if your scenario meets for these limits: https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf#limitations-and-considerations

 

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

View solution in original post

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @mariacollelli,

You can also take a look at the following document to confirm if your scenario meets the limitations so that 'export to pdf' not works.

Export reports from Power BI to PDF#limitations-and-considerations 
Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Anand24
Super User
Super User

Hi @mariacollelli ,

 

This looks like an issue with tenant settings.

Please check the same in the below path and verify if it is not turned-on:

Power Bi Service -> Settings -> Admin Portal -> Tenant Settings -> Toggle in off position

pdf.PNG

 

If this is correctly set, you can do the below:

1. Check for the client side network. Sometimes exports don't work if client side network issue exists; This is usually the case when exports are working properly and then suddenly stops to work

2. Create support ticket with MS: Link

3. Confirm if your scenario meets for these limits: https://docs.microsoft.com/en-us/power-bi/consumer/end-user-pdf#limitations-and-considerations

 

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

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