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Ambhika_07
New Member

Error in Service - ServerError_DMTS_StandAlone_UserErrorTooManyRequest

Hi,

Did anyone get solution for "ServerError_DMTS_StandAlone_UserErrorTooManyRequest"

Getting this error in service all of a sudden and tried re-entering the credential.
After re-entering, ondemand refresh is successful and the same report is failing on scheduled time.

Would be helpful if your thoughts on issue is shared.

1 ACCEPTED SOLUTION
v-zhengdxu-msft
Community Support
Community Support

Hi all,

 

Sorry for the late reply,

Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. The workaround is that customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied.

 

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

10 REPLIES 10
v-zhengdxu-msft
Community Support
Community Support

Hi all,

 

Sorry for the late reply,

Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. The workaround is that customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied.

 

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-zhengdxu-msft
Community Support
Community Support

Hi @Ambhika_07 

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Erokor
Resolver II
Resolver II

I've recieved about 20 refresh failure notifications this morning witht the same error: "ServerError_DMTS_StandAlone_UserErrorTooManyRequest"

tomasjezek
Frequent Visitor

tomasjezek_0-1717678317996.png

 

Thanks for sharing this here with the group!

jjacquet
New Member

Saw this in another thread, wanted to make sure you saw it here too:
https://support.fabric.microsoft.com/en-US/support/

 

The workaround for on-demand refreshes works intermittently. We see some errors still with it, but some successes, so we're just re-trying. 

 

jjacquet_0-1717675970259.png

 

Hi, thank you... yes, manual refreshes are in some cases successfull too.

tomasjezek
Frequent Visitor

We are having the same issue... we did update of new gateway yesterday...it might be a link with it, but I am not sure...

sujatha_satish
New Member

I am also facing the same issue since yesterday... Is there any fix for this or its the issue from PowerBI services

 

Manual refreshing may do the trick in the mean time.

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