Forum Discussion

Ambhika_07's avatar
Ambhika_07
Frequent Visitor
2 years ago
Solved

Error in Service - ServerError_DMTS_StandAlone_UserErrorTooManyRequest

Hi,

Did anyone get solution for "ServerError_DMTS_StandAlone_UserErrorTooManyRequest"

Getting this error in service all of a sudden and tried re-entering the credential.
After re-entering, ondemand refresh is successful and the same report is failing on scheduled time.

Would be helpful if your thoughts on issue is shared.

  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

     

    Sorry for the late reply,

    Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. The workaround is that customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied.

     

    Best Regards

    Zhengdong Xu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

10 Replies

    • jjacquet's avatar
      jjacquet
      Regular Visitor

      Thanks for sharing this here with the group!

  • I am also facing the same issue since yesterday... Is there any fix for this or its the issue from PowerBI services

     

    • Erokor's avatar
      Erokor
      Resolver II

      Manual refreshing may do the trick in the mean time.

  • tomasjezek's avatar
    tomasjezek
    Frequent Visitor

    We are having the same issue... we did update of new gateway yesterday...it might be a link with it, but I am not sure...

    • tomasjezek's avatar
      tomasjezek
      Frequent Visitor

      Hi, thank you... yes, manual refreshes are in some cases successfull too.

  • I've recieved about 20 refresh failure notifications this morning witht the same error: "ServerError_DMTS_StandAlone_UserErrorTooManyRequest"

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Ambhika_07 

     

    We have seen on the internal platform that other engineers have reported this issue and submitted it.
    The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

     

    Best Regards

    Zhengdong Xu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi all,

     

    Sorry for the late reply,

    Power BI customers with Tenants located in UK South and North Central US regions may experience failures with Scheduled refreshes. The workaround is that customers can perform on-demand refresh. Engineers are investigating the issue and and a mitigation is being applied.

     

    Best Regards

    Zhengdong Xu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.