Error 404 Not Found, not load visuals in service

[marcelohenrique]

DataSource : SSAS On Premises

In Power BI Desktop all load visuals no problem, but when publish and ago open power bi service all visuals not load. When inspecting the page the error is

powerbiportal.smalld…53632c96660103.js:5 GET https://wabi-south-central-us-b-primary-redirect.analysis.windows.net/explore/queryresult/38844ff1-ef86-402d-81c0-008b17096001 404 (Not Found)

[marcelohenrique]

Log in Gateway below 

[DM.GatewayCore] Optional command property c8b522be-5cf3-11ce-ade5-00aa0044773d:BOOKMARKS is not supported by MSOLAP.8

[DM.GatewayCore] OleDBFullConnectiongString: Service Msolap progid is different with on-prem. Service:MSOLAP.5. On-Prem:MSOLAP.8.

[v-huijiey-msft]

Hi @marcelohenrique ,

The error message suggests a difference between the version of MSOLAP that the service is using (MSOLAP.5) and the native version (MSOLAP.8).

Make sure that both the service and the local installer are using the same version of the MSOLAP provider.

If possible, upgrade to the latest version of the MSOLAP provider.

For guidance on updating MSOLAP providers, please see:

Analysis Services client libraries | Microsoft Learn

If you have any further questions please feel free to contact me.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

[marcelohenrique]

Update in machine where is install Gateway or SSAS ? 

Can you send me step by step?

[marcelohenrique]

[marcelohenrique]

Thank you, I forgot to mention the gateway, but me had already configured it too.

[v-huijiey-msft]

Hi @marcelohenrique ,

When publishing SSAS data sources to Power BI service, you need to configure the gateway first.

On the New connection screen for your on-premises data gateway, select Analysis Services for Connection type.

Fill in the information for the data source, which includes Server and Database. The gateway uses the information you enter for Username and Password to connect to the Analysis Services instance.

Configure the Privacy level for your data source. This setting controls how data can be combined for scheduled refresh. The privacy-level setting doesn't apply to live connections.

Optionally, you can configure user name mapping now. For instructions, see Manual user name remapping.

After you complete all the fields, select Create.

After creating it, go to the corresponding SSAS semantic model and select the corresponding gateway.

For more information about configuring SSAS data source gateways, please see:

Manage SQL Server Analysis Services data sources - Power BI | Microsoft Learn

If you have any further questions please feel free to contact me.

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!