cancel
Showing results for 
Search instead for 
Did you mean: 

Fabric is Generally Available. Browse Fabric Presentations. Work towards your Fabric certification with the Cloud Skills Challenge.

Reply
S_JB
Resolver III
Resolver III

Email Subscriptions Delay

We have a number of reports in Power BI which have email subscriptions set up on them which are being sent out up to 3 hours later than the scheduled time. The reports are usually sent within 30 minutes of the scheduled time and this delay has only started over the last week.

 

Has anyone else been experiencing this, or alternatively, does anyone have any suggestions on how to fix this?

 

Thanks.

1 ACCEPTED SOLUTION
tctrout
Resolver III
Resolver III

The context provided is for Premium Capacities Gen1, I am not sure if Gen2 Premium alleviates this in a different method.

I would review your Usage Metrics App for the capacity and see what else is going on during the same time.  Remember, you may need convert gmt times.  

Within Gen1 Premium Capacity, front end processes are always prioritized over back end processes.  Font end is best thought of as your users interacting with the reports, filtering, navigating and all the corresponding DAX being sent thru the service.  Back end processes are best thought of as refreshes, subscriptions etc. 

Perhaps increased user interaction or additional scheduled refreshes (or possibly upstream data delays causing longer refreshes) are causing the delays of email subscriptions.

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

We get delays and failures all the time with email subscriptions. We've had a VERY flaky experience with them... and when these reports are going to your senior management team it's infuriating.

tctrout
Resolver III
Resolver III

The context provided is for Premium Capacities Gen1, I am not sure if Gen2 Premium alleviates this in a different method.

I would review your Usage Metrics App for the capacity and see what else is going on during the same time.  Remember, you may need convert gmt times.  

Within Gen1 Premium Capacity, front end processes are always prioritized over back end processes.  Font end is best thought of as your users interacting with the reports, filtering, navigating and all the corresponding DAX being sent thru the service.  Back end processes are best thought of as refreshes, subscriptions etc. 

Perhaps increased user interaction or additional scheduled refreshes (or possibly upstream data delays causing longer refreshes) are causing the delays of email subscriptions.

Helpful resources

Announcements
PBI November 2023 Update Carousel

Power BI Monthly Update - November 2023

Check out the November 2023 Power BI update to learn about new features.

Community News

Fabric Community News unified experience

Read the latest Fabric Community announcements, including updates on Power BI, Synapse, Data Factory and Data Activator.

Power BI Fabric Summit Carousel

The largest Power BI and Fabric virtual conference

130+ sessions, 130+ speakers, Product managers, MVPs, and experts. All about Power BI and Fabric. Attend online or watch the recordings.

Top Solution Authors
Top Kudoed Authors