Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends September 15. Request your voucher.

Reply
Jeff_Ng
Frequent Visitor

Conditional formatting corrupted in Service

Hi,

 

I am having problems in Service to show all my Conditional Formatting correctly (right table). Conditional formatting all work well and look fine in Desktop (left table). Once it get published to Service it turns everything into red crosses and grey background. I have tried many things like different browsers, clear the caches, cookies, history, reboots, etc.. nothing work. I even tried to keep just the ticks and the crosses or just grey it is still showing just red crosses or all grey. Please help. 

 

Jeff_Ng_0-1648055395613.png

 

3 REPLIES 3
Anonymous
Not applicable

Hi @Jeff_Ng ,

 

You could check the Issues forum:
https://community.powerbi.com/t5/Issues/idb-p/Issues.

If it is not there, you could post it.

 

Best Regards,

Jay

GilbertQ
Super User
Super User

Hi @Jeff_Ng 

 

It would appear that there is a filter which is causing the conditional formatting to be out?

 

Can you also ensure that you have installed the latest version of Power BI desktop to upload to the Power BI Service?





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

I am always on the latest version of Power BI Desktop and very certain it wasn't cause by any filters. Soon after publishing it Power BI Service on first open before you do anything to it should look exactly same as Power BI Desktop but it isn't in this case. 

Helpful resources

Announcements
August Power BI Update Carousel

Power BI Monthly Update - August 2025

Check out the August 2025 Power BI update to learn about new features.

August 2025 community update carousel

Fabric Community Update - August 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors
Top Kudoed Authors