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markcabantog's avatar
markcabantog
Icon for Helper I rankHelper I
5 years ago
Solved

Cannot share dashboard to outside organization

I'm adding external users in the Direct Access, but for some reason one of the the external user is not being added, I'm receiving "Failed to Grant Access", but other external users with the same dom...
Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    5 years ago

    Hi markcabantog ,

     

    Try to use planned invite in Azure and see if it works.

     

    • From Azure Portal
    • Select Azure Active Directory
    • User Settings
    • Manage external collaboration settings

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-kkf-msft's avatar
v-kkf-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi markcabantog ,

 

Try to use planned invite in Azure and see if it works.

 

  • From Azure Portal
  • Select Azure Active Directory
  • User Settings
  • Manage external collaboration settings

 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

Best Regards,
Winniz

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

r_orange's avatar
r_orange
Frequent Visitor
3 years ago

Hi,

I tried this, and shared report with external account. doing this enabled me to grant access to that external account, however when that person tried to see the report they couldn't. Due to this error:

 

Would really appreciate any leads on this, thanks