Forum Discussion
Helper ICannot share dashboard to outside organization
Hi markcabantog ,
Try to use planned invite in Azure and see if it works.
- From Azure Portal
- Select Azure Active Directory
- User Settings
- Manage external collaboration settings
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
WinnizIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community SupportHi markcabantog ,
Does this case exist only for one guest user or all guest users? Does your organization have the following options enabled in the Admin portal?
Helper Ionly for 1 guest user.. but other guest user with the same domain name are added no issue
- v-kkf-msft
Hi markcabantog ,
Based on my testing, if you invite someone outside the organization for the first time, the user will appear under the "Pending" page after sharing the report.
So you need to invite someone outside the organization to become a guest user, there are two ways:For planned invite, please refer to my previous reply (Invite in Azure).
For ad hoc invite, you can add the user in the Direct access of the report. When the user clicks on the report link in the email sent to him, the following page will pop up.Then click "Accept", the user will become a guest user in your organization and will be able to see the shared report, and the user will disappear from the "Pending" page.
Best Regards,
Winniz