Forum Discussion

markcabantog's avatar
markcabantog
Helper I
5 years ago
Solved

Cannot share dashboard to outside organization

I'm adding external users in the Direct Access, but for some reason one of the the external user is not being added, I'm receiving "Failed to Grant Access", but other external users with the same domain name is added without a problem.

 

 

Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    4 years ago

    Hi markcabantog ,

     

    Try to use planned invite in Azure and see if it works.

     

    • From Azure Portal
    • Select Azure Active Directory
    • User Settings
    • Manage external collaboration settings

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

11 Replies

  • v-kkf-msft's avatar
    v-kkf-msft
    Community Support
    4 years ago

    Hi markcabantog ,

     

    Has your problem been solved? If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

     

    Best Regards,
    Winniz

  • v-kkf-msft's avatar
    v-kkf-msft
    Community Support
    4 years ago

    Hi markcabantog ,

     

    Try to use planned invite in Azure and see if it works.

     

    • From Azure Portal
    • Select Azure Active Directory
    • User Settings
    • Manage external collaboration settings

     

    If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.

    Best Regards,
    Winniz

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • r_orange's avatar
      r_orange
      Frequent Visitor
      3 years ago

      Hi,

      I tried this, and shared report with external account. doing this enabled me to grant access to that external account, however when that person tried to see the report they couldn't. Due to this error:

       

      Would really appreciate any leads on this, thanks

       

  • markcabantog's avatar
    markcabantog
    Helper I
    4 years ago

    I already added the user through the suggested answer...now i cannot click approve in the PowerBI Permissions

  • natasjamekes's avatar
    natasjamekes
    Helper II
    2 years ago

    With Webdashboard you can easily share your Power BI reports and dashboards, with an intern and external users. All you need is an e-mail address. You can try Webdashboard for 30 days and if you need any help, they will quickly react. It's available at the Microsoft App Source and for more information, you can visit the website: www.webdashboard.com