Service Returned an Invalid Token

[Tekell09]

I'm simply trying to connect to a Sharepoint Online List. It's worked well until recently. I cannot figure out how to cure the below error message. I have cleared permissions, signed in and out and back in. 

How do I properly connect to this data source ? 

[sambrakas144]

I fixed this by performing the following steps

1 uninstalled Power BI Desktop

2 Deleted the Power BI Desktop Microsoft Store folder on C drive, uninstalling PBI desktop does not remove most of these folders/files.

3 Restarted computer

4 Installed PBI desktop from Microsoft store

[AleksandarMalic]

I managed to solve this issue by updating Power BI web services. Find your workspace and your data model and click on settings. After that click on Data source credentials, then Edit credentials and select OAuth2. Sign in again using your Credentials and restart your PBI file. Hopefully this will fix your issue!

[othoncps]

I'm experiencing this same issue. Trying to connect, in Power BI, to OData Feed using a given URL.

[lbendlin]

Did you contact your IT administrator?

[Tekell09]

We're a 2-person company right now, we don't have IT. 

[lbendlin]

Who is maintaining your Entra ID?

[Tekell09]

 

I would say that I am maintaining it myself. Does the below tell us anything else ? 

[lbendlin]

Any recently expired certificates?

[Tekell09]

This is what I see when I click on the address bar under connection details:

Issued On

Wednesday, May 29, 2024 at 3:16:14 PM

Expires On

Saturday, May 24, 2025 at 3:16:14 PM

[lbendlin]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

[Tekell09]

I appreciate your help and direction. I opened a Pro ticket but we could not solve the issue. I'll raise the issue at the link you provided. 

[Anonymous]

Hi @Tekell09 ,

Have you solved your problem with support ticket? If solved can you reply with the solution below and mark it as solution so that other users can find it faster?

Best Regards,
Dino Tao

[lbendlin]

 I opened a Pro ticket but we could not solve the issue.

Wait what?  That is not supposed to happen. Did you ask them to escalate to the product group?