Refresh Datasource Issue

[vikashkarra]

Hello: So I have published some files from Power BI Desktop to Power BI/0365. I entered my credentials, etc and for the last two days, was able to schedule the datasource(s) to refresh automatically. Nothing has changed within my .pbix file. This morning, I checked the dashboard and saw that nothing was refreshed. I manually tried refreshing the datasource, and it errors out.

One of the error messages that are returned is that it says the operation was cancelled by the user. However, I did not cancel the operation, so not sure why it says that.

I'm able to refresh the data/data source within Power BI Desktop, but again, it errors out when publishing.

Any help would be appreciated!

Thanks

[Katlego]

Hi There

i am having the same issue with my datasource not being able to refresh. i get this error:

Cluster URI:	WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID:	1c4ea9a4-cd1d-484e-a196-3106892a2b1d
Request ID:	3e7bd065-1875-f121-2911-3dae290a5119
Time:	2017-02-20 10:10:27Z

[Bitwize_PowerBI]

how long did the refresh run before the error ?  Could be a timeout

do you have connections that use a gateway ?  Was the gateway 'down' during the refresh

i received this 'canceled by the user' only once, the day after (until now) the refresh worked again. 

Error messages are not very clear and I also had many problems with that before.  I raised an issue/question to give more detailed error info. 

[vikashkarra]

Hello -yesterday the refresh would run for like anywhere between 5 and 10 seconds (with no errors). No connections that use a gateway by the way. I've been browsing the forum and have read that others have experienced similar issues. Interesting thing was that i created a 'test' pbix file (literally, just a pull from an excel file that has 3 values), and published it. I get the same error when refreshing that datasource too. Maybe it's an issue with Power BI service itself

[vikashkarra]

anyone with a solution?