Forum Discussion

vikashkarra's avatar
vikashkarra
Helper I
10 years ago

Refresh Datasource Issue

Hello: So I have published some files from Power BI Desktop to Power BI/0365. I entered my credentials, etc and for the last two days, was able to schedule the datasource(s) to refresh automatically....
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Bitwize_PowerBI's avatar
Bitwize_PowerBI
Advocate IV
10 years ago

how long did the refresh run before the error ?  Could be a timeout

do you have connections that use a gateway ?  Was the gateway 'down' during the refresh

i received this 'canceled by the user' only once, the day after (until now) the refresh worked again. 

 

Error messages are not very clear and I also had many problems with that before.  I raised an issue/question to give more detailed error info. 

 

  • vikashkarra's avatar
    vikashkarra
    Helper I
    10 years ago

    Hello -yesterday the refresh would run for like anywhere between 5 and 10 seconds (with no errors). No connections that use a gateway by the way. I've been browsing the forum and have read that others have experienced similar issues. Interesting thing was that i created a 'test' pbix file (literally, just a pull from an excel file that has 3 values), and published it. I get the same error when refreshing that datasource too. Maybe it's an issue with Power BI service itself

    • vikashkarra's avatar
      vikashkarra
      Helper I
      10 years ago

      anyone with a solution?