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jainparag's avatar
jainparag
Frequent Visitor
3 years ago
Solved

Help Required calculating duration

Hello Team,

I need your help in the below scenario

i want to calculate the duration column where it shows the number of hours and minutes taken to resolved the call excluding weekends (Created on from Resolved on columns). If you look at the second row it has calculated correctly in Network duration 0.09 minutes but row one is taking 3 days but my network duration is showing 23:00.

 

Below is the formula, i have used for network duration:

 

Network Duration = NETWORKDAYS(Data[Created on],Data[Resolved on],1)-1-MOD(Data[Created on],1)+MOD(Data[Resolved on],1)

 

Can you please help me at the earliest,thanks

 

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  • Mahesh0016's avatar
    Mahesh0016
    3 years ago

    jainparag i think you forgot second max date in table name.i highlight that you miss out in code.
    MM = ABS(DATEDIFF( MAX( 'Data'[Created on]), MAX(Data[Resolved on] ),MINUTE))Data    [Resolved on]

     

    jainparag If this post helps, then please consider Accept it as the solution and give Kudo to help the other members find it more quickly.  
    thank you!

3 Replies

  • Mahesh0016's avatar
    Mahesh0016
    Super User
    3 years ago

    jainparag i think you forgot second max date in table name.i highlight that you miss out in code.
    MM = ABS(DATEDIFF( MAX( 'Data'[Created on]), MAX(Data[Resolved on] ),MINUTE))Data    [Resolved on]

     

    jainparag If this post helps, then please consider Accept it as the solution and give Kudo to help the other members find it more quickly.  
    thank you!

    • jainparag's avatar
      jainparag
      Frequent Visitor
      3 years ago

      Thanks Mahesh,

      As per you, i am trying the below code:

      MM = ABS(DATEDIFF( MAX( 'Data'[Created on]), MAX([Resolved on] ),MINUTE))
      can you please help me in correcting this