Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Learn from the best! Meet the four finalists headed to the FINALS of the Power BI Dataviz World Championships! Register now

Reply
Tymok
Frequent Visitor

Error - Cannot load model

Hello,

 

I have been having trouble when opening PowerBI. When I open even a new file (no data imported) this error occurs. I have tried to reinstall PowerBI and launch it as an administrator. No success. 

Tymok_0-1650646094780.png

When try to load just a test excel document the previous error occurs and this load error as well.

Tymok_1-1650646276480.png

But in PowerQuery I can see the data normally.

 

Thanks for help

2 REPLIES 2
amitchandak
Super User
Super User

@Tymok , what is the windows version? Make sure that is supported. Also, make sure there is no pending windows patch

Share with Power BI Enthusiasts: Full Power BI Video (20 Hours) YouTube
Microsoft Fabric Series 60+ Videos YouTube
Microsoft Fabric Hindi End to End YouTube

@amitchandak  I am on Windows 10, 21H2, build 19044.1645. Windows Update says I am up to date, apart from installing Windows 11 of course.

Helpful resources

Announcements
Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

February Power BI Update Carousel

Power BI Monthly Update - February 2026

Check out the February 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.